Frequently asked questions Roofing, Gutters, Home Repair

Frequently Asked Questions (FAQs)

Capstone Roofing – Roofing, Exterior Repairs & Interior Remodeling

Serving Birmingham, AL and New Orleans, LA

General Roofing Questions

How long does a residential roof typically last?

Roof lifespan depends on the roofing material, installation quality, ventilation, and local weather conditions.

• Asphalt shingles (3-tab): 12–20 years

• Architectural shingles: 25–40 years

• Metal roofing (exposed fastener): 15–25 years

• Metal roofing (standing seam): 50+ years

• Slate or tile: 75–100+ years

Regular inspections and proper ventilation can significantly extend a roof’s lifespan. Installations that fall short of building codes or manufacturer specifications are one of the most common reasons roofs fail prematurely.

How do I know if my roof needs to be repaired or replaced?

Common signs include:

• Missing, cracked, or curling shingles

• Water stains on ceilings or walls

• Granules collecting in gutters

• Sagging rooflines

• Repeated leaks or prior repairs

• Dry-rotted fastener grommets on metal roofs

If damage is localized, repairs may be sufficient. Widespread wear, advanced age, or structural concerns typically indicate replacement is the better long-term solution.

Can roof damage be invisible from the ground?

Yes. Issues such as lifted shingles, hail impact, punctures, or flashing failures are often not visible from the ground. Professional roof inspections are especially important after storms.

How often should I have my roof inspected?

We recommend inspections:

• At least once per year

• After major storms or high winds

• Before buying or selling a home

Routine inspections help prevent small issues from turning into costly repairs.

Do you provide free roof inspections?

Yes and no. Most reputable roofing contractors, including Capstone Roofing, offer free inspections or estimates when requested by homeowners—particularly for storm damage or insurance-related concerns.

More comprehensive inspections that include detailed documentation, photos, and written reports may involve a fee due to the time, evaluation, and administrative work required. Fees are also common for inspections requested by buyers, sellers, or insurance companies.

Storm Damage & Insurance Claims

What types of storm damage affect roofs?

Storm damage may include:

• Wind-lifted or missing shingles

• Hail bruising or punctures

• Damaged flashing, vents, or pipe boots

• Leaks caused by debris impact

• Fallen tree or limb damage

Even minor storm damage can compromise the roof system if left unaddressed.

Should I contact a roofer or my insurance company first?

It’s usually best to start with a professional roof inspection by a reputable roofing contractor. A thorough inspection helps determine whether there is legitimate damage worth filing a claim for and helps avoid unnecessary claims.

Our team will guide you through the process to make it as smooth and worry-free as possible.

Will filing a claim increase my insurance premiums?

Storm damage claims are often classified as “acts of nature” and may not affect premiums the same way other claims do. However, every insurance policy is different, and homeowners should review their specific coverage.

Do you help with the insurance claim process?

Yes. We specialize in insurance-related roofing claims. Our team will:

• Thoroughly document all damage

• Meet with insurance adjusters

• Ensure repairs meet current building codes

• Help homeowners understand scopes of work and estimates

This helps prevent underpaid or incomplete repairs.

Roofing Installation & Materials

How long does a roof replacement take?

Most residential roof replacements take:

• 1–2 days for standard homes

• Longer for large homes, steep slopes, or specialty materials

Weather and material availability can affect timelines. While we work efficiently, our priority is proper installation so your roof performs for decades—not just years.

What roofing material is best for my home?

The best roofing material depends on:

• Budget

• Home design

• Local climate

• Long-term goals

Asphalt shingles are cost-effective, standing seam and designer metal roofs offer durability and energy efficiency, and slate or tile provide unmatched longevity and aesthetics. Our team helps homeowners choose a system that fits both their budget and long-term needs.

Is roof ventilation important?

Yes. Proper ventilation is a critical part of a well-designed roof system. It helps:

• Prevent moisture buildup

• Reduce energy costs

• Extend roof lifespan

• Prevent mold and wood rot

Poor ventilation is one of the leading causes of premature roof failure.

Gutters & Exterior Repairs

Why are gutters important?

Gutters protect your home by directing water away from:

• The roof

• Siding

• Foundation

• Landscaping

Clogged or damaged gutters can lead to leaks, rot, and foundation problems. We typically recommend 6-inch gutter systems for residential homes and offer gutter cover and leaf-filter options.

How often should gutters be cleaned or replaced?

• Cleaning: At least twice per year

• Replacement: When gutters are sagging, leaking, rusted, or pulling away from the home

Seamless aluminum gutters are a durable and popular upgrade.

Do you repair siding, soffit, and fascia?

Yes. Siding, soffit, and fascia are critical exterior components that protect both the structure and interior of the home. Damage should be repaired promptly to prevent moisture intrusion.

Interior Repairs & Remodeling

Can roof leaks cause interior damage?

Yes. Roof leaks often lead to:

• Ceiling and drywall damage

• Mold growth

• Insulation saturation

• Electrical issues

Interior repairs are frequently required after roof or storm damage.

Do you handle interior repairs related to storm or water damage?

Yes. We have a licensed home builder on staff with an unlimited home builder license, allowing us to provide full restoration services, including:

• Framing

• Drywall repair

• Painting

• Flooring replacement

• Trim and finish carpentry

• Mold remediation

• HVAC, plumbing, and electrical work

This ensures repairs are handled properly from the exterior in.

Can interior repairs be included in an insurance claim?

Often, yes. If interior damage is caused by a covered event—such as storm-related roof failure—those repairs may be included in the insurance claim with proper documentation.

Do you offer remodeling services beyond repairs?

Yes. With our unlimited home builder license, we also handle interior remodel projects such as:

• Kitchens and bathrooms

• Flooring installation

• Wall removal or reconfiguration

• Office and residential build-outs

Pricing, Warranties & Trust

How much does a new roof cost?

Roof pricing varies based on:

• Roof size and pitch

• Material selection

• Labor complexity

• Decking repairs

• Required building code upgrades

A professional inspection and estimate provide the most accurate pricing.

Do you offer warranties?

Yes. Our roofing projects include:

• Manufacturer material warranties

• Workmanship warranties

We provide a standard five-year workmanship warranty, with an option to upgrade to a lifetime workmanship warranty.

Are you licensed and insured?

Yes. Homeowners should always work with contractors who are:

• Properly licensed

• Fully insured

• Experienced with local codes and permitting

If an estimate is discounted more than 5% below a properly written, code-compliant estimate, it is often because required licensing, insurance, or both are missing.

How do I prepare my home for roofing or repair work?

Helpful steps include:

• Moving vehicles away from the home

• Securing fragile items indoors

• Clearing yard space

• Informing neighbors about potential noise

Our team will also provide clear pre-project guidance.

What’s the biggest mistake homeowners make with roofing and repairs?

Waiting too long. Small issues become major problems when ignored. Routine inspections and timely repairs save money and stress in the long run.